Terms of Service

Welcome to Juliet’s Selection! By accessing or using our website, [https://julietsselection.com/], you agree to the following Terms of Service ("Terms"). If you do not agree, please refrain from using our website or services.

1. General Terms
Juliet’s Selection ("we," "us," or "our") operates this website to provide elegant and high-quality fashion pieces. These Terms govern your use of our website, products, and services.

2. Eligibility
By using this website, you confirm that: 

You will not use our website for any illegal or unauthorized purposes.
You agree to comply with all applicable laws and regulations.

3. Orders & Payments
Pricing & Availability: All prices are listed in [MYR] and may change without notice. We reserve the right to modify or discontinue products at any time.
Payment Methods: We accept secure payment options through eGHL. Payment must be completed before order processing.
Order Cancellation: We reserve the right to cancel any order due to pricing errors, suspected fraud, or stock unavailability.
Returns & Exchanges: Please review our Return Policy [https://julietsselection.com/pages/return-exchange] for details on eligibility and procedures.

4. Shipping & Delivery
We ship to Singapore, Thailand, Japan, Australia, Indonesia. Shipping times vary based on location and carrier.
Juliet’s Selection is not responsible for shipping delays due to unforeseen circumstances, customs, or third-party carriers.

5. Custom & Pre-Order Items
Custom-made and pre-order items require additional processing time.
Once production has started, custom orders are non-refundable and non-exchangeable unless there is a defect or error on our part.

6. Intellectual Property
All content on this website, including but not limited to images, text, logos, designs, and product descriptions, is either owned by Juliet’s Selection, used under license, or provided by our suppliers and partners.
Brand Protection: Juliet’s Selection retains all rights to its branding, including its name, logo, marketing materials, and original product descriptions. Unauthorized use, reproduction, or modification of our brand identity is strictly prohibited.
Third-Party Content: Some images, product descriptions, or materials may be supplied by third parties. Juliet’s Selection does not claim ownership over such materials but has the necessary rights to use them for marketing and sales purposes. Any use of third-party content outside of this website requires proper authorization from the original owner.
Usage Restrictions: No user or third party may copy, reproduce, modify, distribute, or exploit any content from this website without prior written permission from Juliet’s Selection or the respective copyright owner.
DMCA & Infringement Claims: If you believe that any content on our website infringes on intellectual property rights, please contact us immediately for review and necessary action.

7. User Conduct
By using our website, you agree NOT to:

Violate any laws or third-party rights.
Attempt to interfere with the website’s functionality, security, or performance.

8. Limitation of Liability
Juliet’s Selection is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is limited to the amount paid for the purchased product.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

10. Termination of Use
We reserve the right to terminate or restrict access to our website if we suspect a violation of these Terms.

11. Changes to These Terms
Juliet’s Selection may update these Terms at any time. Continued use of our website after changes means you accept the revised Terms.

12. Contact Information
For any questions about these Terms, please contact us at:
📧 Email: julietsselection@gmail.com
📍 Address: 13A-3A G-Vestor Pavilion Embassy 200 Jalan Ampang