• We do not accept returns or exchanges for issues not caused by us.
• For online purchases, please provide an unboxing video.
• Exchanges for the same design are available only in cases of defects. No design changes are allowed.
• For in-store purchases, please inspect the design carefully and retain your receipt or email invoice.
• We are unable to assist with sale items, design without a receipt, altered , or online orders without an attached unboxing video.

Thank you for your understanding.

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